This paper answers a series of questiosn regarding to related cases concerning a compnay that needs to get more control over its manufacturing schedule and that needs to find a way to evaluate and make use of manufacturing support systems, which generally entails information technology systems that support managerial and professional activities, and such systems may include Decision Support Systems (DSS), Expert Systems, and Executive Information Systems (EIS), each of which delivers a different kind of solution to different kinds of problems.
